About us

Welcome to TVSN

TVSN is a shopping experience you will love!

TVSN is Australia’s only TV shopping network, showcasing all your favourite products, prestigious brands and international trends.

Browse through our Fashion, Health, Beauty, Kitchen, Electronics, Homewares and Jewellery departments all from the comfort of your home, 24 hours a day, seven days a week.

Our shows are an exhilarating ride through product features and benefits, brand story, the product’s journey to TVSN, international guests, customer testimonials, vision, demonstrations, the odd blooper and of course lots of fun, laughter and sometime even tears!

Shopping is Easy

TVSN is always open, so you can shop whenever you want – 24-hours a day. You can watch us on FOXTEL Channel 176, Telstra T-BOX Channel 920, or Freeview Channel 14.

With three ways to shop, TVSN makes shopping easy!

  • Order here online and enjoy and enjoy the freedom to shop, wherever you are!
  • You can also call our friendly Customer Care team on 13 23 10 who are always here to take your order, any time of the day or night.
  • After your first order, you’ll be given your very own Licence to Shop number which also gives you access to our automated phone ordering system – TVSN Easy Order. Call 13 23 10 and just follow the prompts to skip the queue and place your order even faster!

Your Welcome Kit will arrive in the mail about two weeks after your first order. This includes a personalised Licence to Shop card, Ring Size chart and a detailed brochure with all you need to know about TVSN.

 

http://www.tvsn.com.au

With over 8,000 products to choose from at any one time, and approximately 1,000 new products each month, shopping online gives you everything you need, all in one space!

Our website is designed to making shopping simple! Full of easy to use features, you can watch TVSN online, search for your favourite products by size, colour and brand, track your orders, check your Licence to Shop points, or make your own Wish List!

We love our customer’s feedback, so rate and review your product once you’ve received it and tell us about your shopping experience with TVSN!

Tune in for our amazing range of products

Our buyers travel the world searching for new, unique and exclusive quality products, emerging trends and brands that we know our customers will just love! And many of the products are found right here in Australia.

All TVSN products undergo stringent testing with our Quality Assurance Team for compliance, safety, strength and reliability before we show them to you.

Risk-free shopping with our 30-Day Money-Back Guarantee*

We hope that you love shopping with TVSN, but if your purchase isn’t quite right, with our 30-Day Money-Back Guarantee you can send it straight back (Conditions Apply). Simply return your parcel to TVSN in its original condition and packaging, with all product tagging attached, and we will happily refund you the product purchase price. To read our Returns Policy, please click here, or see the back of your receipt when your order arrives.

Easy Ways to Pay

TVSN accepts payment by Visa, Mastercard, American Express and Diners Club, as well as cheques and money orders. To make shopping even easier, part payments are available on many TVSN products, for a small administration fee of $2.20 (inc. GST) which will be charged on the first payment of every part payment order you make.

If you prefer to pay with cheque or money order, payment must be received within seven working days from order placement to avoid automatic cancellation of your order.

Customer Care

Our dedicated Customer Care Team are right here on-site in Frenchs Forest and can be contacted any time of the day or night, 24 hours a day, 7 days a week by simply calling 13 23 10.

Calls to 13 23 10 will cost approximately 25 cents if calling from a fixed phone. Rates may vary between phone providers. Please check with your phone provider for exact information.

Fast delivery anywhere in Australia

In most cases, we’ll despatch your order within 48 hours of payment. And don’t forget, if you order one or more items, you can save 50% off the total postage charge with our Multi-Pack discount.

Your purchases will be delivered by Australia Post eParcel, so your parcels will be safe, every step of the way. Each parcel must be signed for by you, but if you’re not home, Australia Post will leave a card in your letterbox to pick up your parcel when convenient.

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